Enabling notifications for CDD events

• Log into FinClusive.Com
• In the upper right-hand corner, click the arrow next to your name and select notifications.
• Click the blue plus sign that says Add Notifications
• Complete the required fields.
  • Title - What you want to name this notification setup.
  • Channel - Do you want to receive the alerts via email or webhook.
  • Name - Recipients Name
  • Email Address or Webhook URL - address alerts should be sent.
    • You may add multiple receipts to the alert's setup. To do so, click add recipient.
• Enable the alerts you wish to receive.
  • Compliance Alerts
    • CDD External Status Change
      • Alert triggered when the status changes for a CDD check for an entity/individual or significant party.      
        • This alert notifies you when results have been ordered, in progress, or received for your CDD check. 
    • CDD Internal Status Change
      • Alert triggered when the status changes on the CDD view results page to accept or reject an entity or significant party.
        • This alert notifies you that the record for the entity/Individual or significant party has been approved/rejected/ or another status.
    • Client Compliance Status Change 
      • Alert triggered when the overall client status changes.
        • This action notifies you when the overall client record has a status change.  The record may encompass multiple records that were ordered at the same time.
  • EDD Service Alerts
    • EDD Analyst Assigned 
      • Notifies you when an EDD analyst has been assigned.
    • EDD Analyst Completed 
      • Notifies you when the EDD analyst has completed their work on the report and sent for final review.
    • EDD Component Completed -
      • Notifies you when an Individual element of the EDD report is completed.
    • EDD Report Completed 
      • Notifies you when an EDD report is completed and ready for customer review.
    • EDD Report Full Revalidation Triggered 
      • Notifies you when the scheduled time has passed, and a revalidation report has been ordered.
        • If you do not want a report that has been triggered, email support@FinClusive.com
    • EDD Report in Progress 
      • Notifies you when an EDD report is in progress by the analyst.
    • EDD Report Ongoing Monitoring Triggered 
      • Notifies you when an ongoing monitoring report has been triggered.
    • EDD Report Ordered 
      • Notifies you when a new EDD report has been ordered for one of your clients.
• Click Save

The new rule will appear in the notification's summary page.

Modifying notifications for CDD events

• Log into FinClusive.Com
• In the upper right-hand corner, click the arrow next to your name and select notifications.
• Click on the rule you want to change.
• Update the settings.
• Click save.

Deleting a notification setup

• Log into FinClusive.Com
• In the upper right-hand corner, click the arrow next to your name and select notifications.
• Locate the rule you want to delete.
• Click the blue Delete word.
• Review the confirmation screen and click delete.

Note, if you want to delete one recipient of the notifications, do this through the modifying process outlined above.